Support

Help without sending your health diary.

For an app problem, include your iPhone model, iOS version, app version, the screen involved and what you expected to happen. Please do not attach exports, screenshots containing health entries or detailed medical information.

Email supportRead the Privacy Policy

Voice notes in app 1.1

Tap Record in a check-in or My month and allow microphone access if you want to use it. If permission is off, you can change it in iPhone Settings or keep using written notes. Stop recording and save a check-in to keep its audio; monthly recordings save after you stop. Find older recordings in Reports → Resources → Saved voice notes, where you can play or remove them without Premium.

Audio stays on this iPhone. It is not transcribed and is excluded from automatic backups and PDF/CSV exports. If an audio save or deletion fails, follow the in-app retry instructions. Please do not send private voice notes to support.

Printable diaries and trend lines

Find the free weekly and monthly blank printable diaries in Reports → Resources. They are separate from reports containing your recorded entries.

The faint curved trend line shows a seven-day rolling average of recorded daily values. Missing days do not count as zero, and a line crossing a gap is not an additional recorded observation. These charts describe your records rather than predicting attacks or proving what caused a change.

Premium not appearing?

  1. Check that the subscription is active in your App Store subscription settings.
  2. Open Migraine Club, go to the locked Premium screen and tap “Restore or refresh access”.
  3. Make sure the device is online and signed into the Apple Account that made the purchase.
  4. If it still does not unlock, email support with the product name and approximate purchase time—but do not send banking information or a health export.

Deleting data

In the app, open Privacy & safety → Your data and exports → Delete all app data. This removes Migraine Club’s local records and returns to onboarding. It cannot recall copies you shared and does not cancel an Apple subscription.

Not medical or emergency support

This inbox is not monitored as an urgent health service and cannot diagnose symptoms or recommend treatment. For urgent symptoms contact the appropriate emergency service; for individual health advice contact a qualified healthcare professional.